Shipping policy

Shipping Policy

Last updated: June 5, 2026

Order Processing

At Ivora, we strive to process and ship your orders as quickly as possible. Please allow 1–2 business days for your order to be processed. Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment.

Domestic Shipping — United States

We offer various shipping options to ensure your order arrives promptly. The following shipping options are available:

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard/Free	3–7 business days	Free
Expedited	2–4 business days	Calculated at checkout
Express	1–3 business days	Calculated at checkout

International Shipping

For international orders, please allow 7–21 business days for delivery. Customs and duties are the responsibility of the customer, and any additional fees incurred will need to be paid by the customer upon receipt of the shipment.

Order Tracking

Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment. You can use this information to track your order and stay up-to-date on its delivery status.

Lost or Damaged Shipments

If your shipment is lost or damaged, please contact us at support@ivora.shop within 10 days of the estimated delivery date. Please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as quickly as possible.