Terms of service

Terms of Service

1. Acceptance of Terms

To use the Ivora online store, you must be at least 18 years old. By browsing, purchasing, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Products and Availability

Ivora strives to provide accurate and up-to-date information about our products. However, we cannot guarantee that all products will be available at all times. We reserve the right to discontinue or modify any product at any time without notice.

3. Orders and Pricing

All orders are subject to acceptance by Ivora. We reserve the right to reject any order for any reason. Prices for our products are subject to change without notice, but you will be charged the price that was in effect at the time you placed your order.

4. Payment

We use Shopify Payments to process transactions, which is compliant with the Payment Card Industry Data Security Standard (PCI DSS). By using our services, you acknowledge that you are familiar with and agree to Shopify Payments' terms and conditions. We accept various payment methods, which may change from time to time.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about our shipping procedures, delivery times, and rates. By placing an order, you agree to our shipping terms and conditions.

6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information about returning or exchanging products and obtaining refunds. By placing an order, you agree to our return and refund terms and conditions.

7. Intellectual Property

All content on the Ivora website, including but not limited to text, images, graphics, and logos, is the property of Ivora or its licensors. You agree not to reproduce, modify, or distribute any of this content without our prior written consent.